We only collect what we need to process your order and deliver it smoothly.
What We Collect
When you place an order, we may collect:
- Name
- Phone number (WhatsApp)
- Email address
- Delivery address (villa, hotel, or residence)
- Order details
How We Use Your Information
We use your information to:
- Process your order
- Arrange delivery (including with Grab drivers)
- Contact you if needed via WhatsApp or email
- Send order confirmations and updates
We do not use your data for unnecessary marketing.
Payments
- Payments are securely processed via Xendit
- We do not store your card or payment details
- Payment data is handled by the payment provider
Delivery & Third Parties
To complete your order, we may share limited information with:
- Delivery partners (Grab drivers)
- Payment provider (Xendit)
Only the necessary details are shared:
- Name
- Phone number
- elivery location
Communication
We may contact you via:
- WhatsApp (primary for fast communication)
- Email (order confirmation and follow-up)
By placing an order, you agree to be contacted through these channels if needed.
Data Protection
We take reasonable steps to:
- Keep your information secure
- Limit access to your data
- Prevent misuse
Your Control
You can:
- Request to update your details
- Ask us to delete your data after your order is completed
Contact
If you have any questions about your data, contact us via:
- WhatsApp
- Email (listed on our website)